How Do I File An Insurance Claim For A Roofing Repair?
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Trust a GAF Master Elite Roofing Contractor
If you've seen our GAF Master Elite roofing contractor certification label, you may be wondering what it's all about. It's more than just a fancy title -- it's a certification that only the top 3 percent of all roofing contractors nationwide are able to achieve. That's how stringent the the requirements are.
At the Roof Doctor, we've proven ourselves worthy of the distinction, and because of this qualification, we are able to service you better.
I normally do not write reviews, however Rob and his team were so responsive and professional that I wanted others to know this is the company I will be telling my family and friends to use. Rob came out immediatly after I called about roof damage and had a reasonable quote to me in hours. It shocked me when his team showed up in less than 48 hours to do the repair and they did an amazing job.
Stephanie Hern
23:55 22 Jun 20
We had a leak in our bathroom every time it rained really hard. We called The Roof Doctor and Rob came out right away to figure out what was going on. He was able to find the source of the leak and get a game plan for getting it fixed, on top of other issues he saw that we didn't know would eventually be a problem. He didn't upsell anything and was so easy to talk to and understand. He answered all of my questions and we got the problem solved within the next few days (no rain in sight)! They were quick and efficient and very professional. From this experience I'll use them for every roofing issue we may have from here on out.
Valeri Brown
04:09 07 Jun 20
Outstanding service and value. Rob took great pride in his work and made certain we were taken care of. The quick service, and install professionalism was second to none.This is a family owed company that cares deeply for its customers and that is a rarity in today's day and age. I won't go anywhere else for our roofing needs. Phenomenal company.
Skot Bradshaw
04:04 07 Jun 20
Chris and his team did an awesome job! They were very professional and knowledgeable. They did a great job of cleaning up during the job and also and the end. I would highly recommend The Roof Doctor.
CJ Chaparro
18:32 25 Nov 19
Rob and the rest of the team at The Roof Doctor did excellent work. We were in a bit of a pinch since our roof strung a leak and winter was approaching quickly. He helped me through checking in with insurance (denied) and then with funding options. They were able to get us in quickly to the schedule and worked hard through a snowy day to get the work done. I would highly recommend them to anyone is the area looking for a great roof contractor.
Chelsea Duke
14:33 07 Nov 19
The Roof Doctors have very helpful, informative, and patient individuals. I had so many questions and concerns and Rob was very helpful in providing the knowledge I needed throughout every stage. Chris was great by letting us know what was happening and what would happen the following day. We would recommend their service to anyone! Thank you for everything!
redboy gaming
19:06 16 Oct 19
Absolutely love these guys. My roof replacement was anything but straightforward because I had asbestos in my old tiles. Rob assured me that he'd take care of everything and that I wouldn't pay a dime over my deductible. He spent weeks battling with the insurance company for me and stayed true to his word; this experience would have been a nightmare without him. My new roof is beautiful, I can't endorse The Roof Doctor enough.
maxtfarrell .
18:37 15 Oct 19
Very happy with our experience with Rob and The Roof Doctor. Very knowledgeable, professional and helpful. Worked well with the insurance company and didn't accept adjuster's attempts to minimize damage report and claim payout. Excellent communication and follow up. Quality of the work was spot on. Love the look of the new roof. Highly recommend.
Matt Kammeyer
17:14 19 Sep 19
The professionalism and prompt service gave me a sense of security when it came time to replace our roof. From start to finish it was a great experience. I strongly recommend Therese guys they're good!
bill bishop
00:37 18 Sep 19
The Roof Doctor was terrific to work with, from initial inspection and bid to the execution of services, it was a great experience. I am very grateful to Rob and his team of experts and their willingness to assist me through the process of an expensive repair/replacement of my roof. It is easy for me to recommend their service and guidance to any considering roof repair/maintenance/replacement.
Nickolaus Orwin
19:04 13 Sep 19
I most definitely give this company 5stars! I was fortunate to have two exceptional people, Braydon and Jason on the job, who were also skilled, thoughtful, thorough, knowledge, experienced and detail oriented. When it came time to clean up the job site they did that just as well as they repaired my roof. I will be looking to the Roof Dr. to replace my roof in 5years and will respectfully ask these two gentlemen back to help make this any easy and stress free process. Thanks again guys! And, thanks Reese.
Janell James
17:18 10 Sep 19
The Roof Doctor replaced our roof last week. They came highly recommended - and we learned there was a good reason for that. Rob, Shaun, and the entire crew were very professional and competent. The crew worked hard and worked well together. I was also impressed with the concern for their crew shown which was evident in how they were treated. We received good quality, good price, and good people to work with. Everyone was very competent and skilled. I would highly recommend them to family, friends and neighbors. Thanks for a job well done! Ron and Cheryl Tate
Ron Tate
02:10 31 Jul 19
The Roof Doctor did a wonderful job on our roof. They are professional and have a great crew. They were here when they said they’d be and went right to work. They put covers on all the bushes and walkways and removed every bit of trash. It seemed like the workers all liked each other and joked around.We are so pleased with our new roof and would highly recommend this company for any roofing job.Del and Elayne Anderson
Elayne Anderson
01:46 26 Jul 19
Roof Doctor did an amazing job. With the weather delays they stayed in contact with me. After tear down my yard was cleaner then when they got there. The job went quicker then expected and they honored everything they said they would. After pricing out many different companies their price was very fair.
Russell DeVoe
17:17 17 Jul 19
We are very pleased with the quality and customer service of The Roof Doctor. Joan took care of every detail and made sure everything went smoothly. We have a bit of a tricky roof section and Bradden and Jason made sure it was perfect! I highly recommend this company!
KM G
22:04 10 Jul 19
I should start off by saying that I have never left a review before. That being said my roof was not an easy job the roof was extremely steep with multiple layers of cedar single. The work was done in a very timely fashion and the job good turn out great but what impressed me the most was the level of customer service and how Shaun went above and beyond when problems did occur or come up !!!! And I also should mention memo The job foreman and his team that did an amazing job and clean up. I do highly recommend them.
tom smith
00:03 02 Jul 19
The Roof Doctor is very professional and polite. They did a wonderful job replacing our roof from a gravel roof to a membrane roof. It was a messy job and they really kept the job sight clean every day. We will be calling them for our next roof replacement and recommending them to our friends!
derrick hullings
20:24 27 Jun 19
Chris and team did a fantastic job repairing the wind damage and damaged pipe flashings of my roof. Honest and professional. Highly recommend.
Lening Kang
15:06 31 May 19
These guys did a great job on my house and were very efficient 👍 Cory was very patient and helped me out with all of the details that caused me concern before preceding with the job. I am very happy with the service they provided and will not hesitate to use them again.
Jessee Mike
20:54 29 May 19
The roof doctor is the best! I’m not just saying that! I did my research & looked at reviews just like you are now, rob & his crew know what they are doing! The owner rob has never got upset about the multiple questions I had and always addressed any concerns I had & has always got back to me. Unlike some of these other companies out there who say leave a message & you never hear back from them! So if your looking for ANY ROOFING needs call the roof doctor they won’t let you down!!! They tore off the shingles on my 1900 sq. Ft. House & re shingled it in 8 hours.. they’re amazing!!!
Andrew Alvarado
20:21 15 May 19
If You’re looking at this review I was just like you at one time trying to fine the best honest & reliable roofing company to do roof work on my house. THEESE GUYS ARE IT! Rob was awesome to work with always returned my calls was reliable and answered all of my questions and I sure asked a lot of them!! They tore off & replaced my whole roof in one day not a huge house but I was definitely impressed his crew did an amazing job of you need a new roof I’d definitely use theese guys & I’d definitely use them again & I’ve already recommended them to some friends!!
Andrew Alvarado
17:15 09 May 19
The Roof Doctor employees did a very good job on a very difficult and tricky roof issue. They came back promptly when we continued having issues and stood by their warranty. I’m grateful for this great company who puts customer service first. Thank you!
Jill Olson
22:16 15 Apr 19
This is a high-class operation in a field where there are many dishonest contractors. I got bids from four roofing companies. Two of them told me that I definitely needed a new roof. The other two, including Roof Doctor, said that my roof could last up to five years if I did some repairs. However, ONLY Roof Doctor was willing to send out expert workers who specialize in roof repairs. The Roof Doctor estimator, Chris, took the time to explain in detail what would be done to prevent problems down the road. The price was reasonable and the actual service was EVEN BETTER! I was extremely impressed with the two employees with five years each of experience in roof repairs. They did a thorough job, far more work than I expected. When I do need a new roof, I will definitely use Roof Doctor.
Ginger Woolley
19:15 08 Apr 19
Great service. I worked with Pete and would highly recommend him to anyone. Very professional and prompt. These guys are great to work with.
Jeff Dodenbier
04:40 07 Apr 19
I'm a general contractor and I've contracted the Roof Doctor to do 2 different projects. The workmanship and the timely manner they were able to do the projects in were excellent. I would highly recommend them for any roofing needs, whether new work or repairs.
Lee Stephens
17:22 04 Mar 19
Rob was great to work with, as well as his crew. They were honest and the work is well done. Rob was very patient with us working through our insurance claim issues. I highly recommend these guys.
Raven Sara
03:03 22 Jan 19
I had my roof installed a couple years ago. I'm a skeptical person and held off providing a review because I wanted to see if they backed up their work. They absolutely do! I had a couple small leaks pop up over the last couple years and they had someone to my house the same day or early the next morning. It was fixed immediately. I also liked the way they provide a detailed written estimate. I knew exactly what it would cost. I'd refer them to anyone.
Dawn Hogan
17:19 16 Jan 19
I was drawn to this company by all the positive reviews, and am glad that I went with it. They were honest with me and did great work. The job was completed sooner than expected, and for the quoted price - no hidden costs. Any time I had a question or concern, they addressed it very quickly and with patience. I am very pleased with the roof - it looks beautiful, and had a great warranty. Replacing a roof is never a fun project, but the Roof Doctor made the process easy. Several months after replacing the roof, the evaporative cooler was taken down, and they honored their initial bid for covering that part of the roof. Another great experience. I would definitely recommend them.
Isaac Scott
16:27 10 Oct 18
This is an awesome company. The crews were pleasant & easy to work with. The roof looks amazing. We were impressed with the products & the warranties available. I would definitely recommend them for any roofing needs. Other than a 2 day set back on the start date, the roof was done as scheduled, 2 day rip off 2 day roofing. Cleanup was very good, only a couple little pieces but nothing major. They made great effort to clean everything up. VERY competitive pricing! We have a beautiful roof at a much lower cost than most. Give them a call.
Amy Maddox
22:32 19 Sep 18
Overall we got 3 estimates on our roof, we were absolutely shocked to find out that the Roof Doctor came in at almost half the price vs the big boys and their big trucks! Rob kept us up to date on the schedule (faster than the big boys) He dropped off shingles for samples and walked us through the colors. absolutely brilliant!He helped us organize a Tree getting cut down, a gutter being repaired and even fixed a place where birds were nesting! His guys were quick, professional and finished quickly! These guys are good and i was not compensated to write this review!
Travis Bandley
16:51 11 Jul 18
These guys were great! I called The Roof Doctor to get a bid for a complete new roof that would eliminate our turtle vents and add a ridge vent. Cory called me back with in a day and was able to come out within a couple day time frame and give us a bid on the roof. They're not the cheapest bid I received, but there craftsmanship and professionalism are fantastic and well worth the cost. They were booked out about four weeks, but asked if they could call and fit us in last minute between jobs due to our house being on the smaller side they could knock it out in a two day time frame. About a week or two goes by and Cory calls me and asks if they can start the next day. I agreed and @7am the following morning there was a huge dumpster in the drive way and they were hitting it hard. The thing that impressed me the most was there cleanliness. After each day they completely cleaned up their mess and pushed a large magnet through the yard to make sure all the nails that may have been dropped were picked up. When I got home both days from work I didn't even know they had been there.
Daniel Dana
04:09 11 Aug 16
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